How can I grow my social media following?

By Aaron Stiff, Founder — Bury St Edmunds Marketing. Published: November 2024 | Updated: April 2026

How to grown an organisation's social media

Growing a social media following is one of the most common questions small business owners ask and one of the most misunderstood. The honest answer is that there is no shortcut. What there is, however, is a repeatable set of principles that consistently produce results when applied with discipline.

Having managed social media accounts for businesses across a range of industries, the patterns below are what we think actually move the needle.

Choose the right platforms before you try to grow

The biggest mistake businesses make is spreading their effort across every available platform simultaneously. Each platform requires a different content format, posting rhythm, and community approach. Attempting all of them at once means doing none of them well.

Start by asking where your audience actually spends time:

  • LinkedIn is the dominant platform for B2B businesses, professional services, and thought leadership.

  • Instagram and TikTok suit visual products, hospitality, lifestyle brands, and consumer services.

  • Facebook remains effective for local businesses targeting community audiences, particularly in smaller towns and regional markets.

Pick one or two platforms and commit to them properly. A well-managed presence on two platforms outperforms a neglected presence on five.

Consistency matters more than frequency

Platform algorithms are designed to reward accounts that post reliably. An account that posts three times a week, every week, without fail will outperform one that posts daily for a fortnight and then goes silent for a month.

Before committing to a posting schedule, be honest about what is sustainable. It is better to post twice a week consistently than to aim for daily and burn out within three weeks. Set a schedule and protect it.

Create content your audience wants to share not just see

Likes are a weak signal. The metrics that actually correlate with follower growth are saves and shares — because those extend your content to audiences beyond your existing followers.

Content that gets saved and shared tends to:

  • Teach something — a tip, a process, a behind-the-scenes insight, a common mistake and how to avoid it.

  • Solve a specific problem your audience recognises immediately.

  • Reflect a perspective that is genuinely distinctive, not a restatement of what everyone else in your industry is already saying.

Before publishing any piece of content, ask: would I share this if I saw it in my feed? If the answer is no, rework it or replace it.

Engage before you broadcast

Many businesses treat social media as a broadcast channel: they post, then wait. Growth does not work that way.

Before you publish your own content each day, spend 10–15 minutes actively engaging with others: comment on posts from people in your target audience, respond to comments you have received, and engage meaningfully with accounts in your industry or local business community.

Platforms measure engagement velocity, meaning how quickly your post receives interaction after it goes live. An account that is actively engaging with others tends to see its own content distributed more widely because the algorithm reads it as an active participant rather than a passive broadcaster.

Use hashtags and keywords with purpose

Hashtags and in-caption keywords are discovery tools, not decoration. The mistake is either ignoring them entirely or adding 30 generic tags that are too competitive to surface your content.

A more effective approach:

  • Use a mix of broad, niche, and location-specific tags.

  • For local businesses, location-based hashtags (e.g. #BurySt Edmunds, #SuffolkBusiness) can surface your content to a highly relevant local audience with far less competition than national tags.

  • On LinkedIn specifically, keywords in your captions affect how your content is indexed and served — treat captions with the same keyword awareness you would a blog post.

Leverage your existing network before chasing new audiences

Your existing audience — customers, email subscribers, website visitors — is the easiest group to convert into social followers, and the most overlooked.

  • Add social media profile links to your email signature, your website footer, your newsletter, and any printed materials.

  • If you send a regular email newsletter, include a prompt for subscribers to follow you on your primary platform.

  • Ask satisfied customers directly. Most people who have had a good experience with a business are willing to follow them but they simply have not been asked.

Collaborate to access new audiences

Solo content creation has a ceiling. Collaborations whether joint posts, guest contributions, or simply tagging a partner business in relevant content expose your account to audiences that would otherwise never encounter you.

Identify businesses or individuals in adjacent (non-competing) industries who serve a similar audience, and find genuine reasons to create content together.

Review your performance monthly and adjust

If you are not reviewing what is working, you are guessing. Most platforms provide native analytics that show you reach, impressions, saves, shares, and follower growth on a per-post basis. Look at this data monthly.

The questions to ask:

  • Which posts drove the most profile visits or new follows?

  • Which content format (video, static, carousel, text) performed best?

  • What topics generated the most saves and shares?

Double down on what the data shows is working. Stop spending time on formats and topics that consistently underperform.

How Bury St Edmunds Marketing can help

Managing social media consistently, while running a business, we know is where most owners struggle. The principles above are straightforward; the execution is where time and expertise become the limiting factor.

At Bury St Edmunds Marketing, we offer social media management packages designed for businesses at different stages of growth. Whether you need support establishing a consistent presence or a full-service approach that integrates social media with SEO, paid advertising, and email marketing, we have a package to suit.

FAQ

Aaron Stiff is the founder of Bury St Edmunds Marketing, working with local and regional businesses on social media strategy, SEO, and digital marketing.

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